Heet M. Patel



[email protected]


+91 7021053436


Personal Info.:




D.O.B:

03/07/2000




Marital status:

Unmarried




Languages:


90%


80%


70%


65%


20%






Education.:



  • B.E. EXTC from Atharva College of Engineering, Mumbai University

  • HSC from PACE Jr. Science College, Maharashtra.

  • SSC from Bhavan's A.H. Wadia High School, Maharashtra board



Hobbies.:



  • Reading Novels

  • Drawing, Sketching.

  • Cooking

  • Digital Art.

  • Anime

  • Manga

Profile :



  • With an Experience of 1.5 years in frontline Websolutions support.

  • Demonstation of Proficient skills in all parts of hosting

  • Stalwart and Succinct approach towards social engineering attempts.

  • Unique and Smart recomendations for alternative workarounds on issues that have hit a dead end.

  • Professional communication skills, with masterfull Understanding and use of hosting jargon.

  • Motivated drive for learning about new products and hosting quries.





Experience :



Websolutions Support specialist.

current*

  • Indepth knowledge of Domains- Domain Lifecycle, Domain TLD caveats, Domain Contact managment and Registry Requirements.

  • Confident troubleshooting process for hosting concerns, and server error codes

  • Domain Name System- DNS Dig, DNS setup, Unique Record Requirements.

  • Site security, Brand security.

  • Perform proactive analysis of conflict and troubleshoot.

  • Maintaining dedicated appoch for clearing all team goals and personal targets.

  • Maximizing team efficiency by ensuring detailed followup notes, and helping peers with reachin the same point in resolution.

  • Indepth Experties of Orderbx Platform and adjacent panels.





knowledge-base :



  • Expert Understanding of Domain Names.

  • Protocol's: http, https, ftp, sftp, ssh, smtp, imap, pop

  • Intermediate skills, in fields of DNS

  • SSL TLS, types, methods, useage.

  • Basics of major CMS.

  • Managing Database server

  • Backup-restoration

  • Branding, Brand reputation.

  • Http, Ftp- errors, and error codes.

  • Email error, error codes and troubleshooting Requirements.

  • HTML, CSS, PHP.

  • PHP cofig

  • Expert Understanding of cPanel, WHM, plesk admin panels.

  • Shared server limitations