Heet M. Patel
+91 7021053436
Personal Info.:
D.O.B:
03/07/2000
Marital status:
Unmarried
Languages:
Education.:
- B.E. EXTC from Atharva College of Engineering, Mumbai University
- HSC from PACE Jr. Science College, Maharashtra.
- SSC from Bhavan's A.H. Wadia High School, Maharashtra board
Hobbies.:
- Reading Novels
- Drawing, Sketching.
- Cooking
- Digital Art.
- Anime
- Manga
Profile :
- With an Experience of 1.5 years in frontline Websolutions support.
- Demonstation of Proficient skills in all parts of hosting
- Stalwart and Succinct approach towards social engineering attempts.
- Unique and Smart recomendations for alternative workarounds on issues that have hit a dead end.
- Professional communication skills, with masterfull Understanding and use of hosting jargon.
- Motivated drive for learning about new products and hosting quries.
Experience :
Websolutions Support specialist.
current*
- Indepth knowledge of Domains- Domain Lifecycle, Domain TLD caveats, Domain Contact managment and Registry Requirements.
- Confident troubleshooting process for hosting concerns, and server error codes
- Domain Name System- DNS Dig, DNS setup, Unique Record Requirements.
- Site security, Brand security.
- Perform proactive analysis of conflict and troubleshoot.
- Maintaining dedicated appoch for clearing all team goals and personal targets.
- Maximizing team efficiency by ensuring detailed followup notes, and helping peers with reachin the same point in resolution.
- Indepth Experties of Orderbx Platform and adjacent panels.
knowledge-base :
- Expert Understanding of Domain Names.
- Protocol's: http, https, ftp, sftp, ssh, smtp, imap, pop
- Intermediate skills, in fields of DNS
- SSL TLS, types, methods, useage.
- Basics of major CMS.
- Managing Database server
- Backup-restoration
- Branding, Brand reputation.
- Http, Ftp- errors, and error codes.
- Email error, error codes and troubleshooting Requirements.
- HTML, CSS, PHP.
- PHP cofig
- Expert Understanding of cPanel, WHM, plesk admin panels.
- Shared server limitations